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Privacy Policy

Hock Sports provides this privacy policy to inform you of: (1) the types of information we collect; (2) your choices surrounding such information; and (3) how we collect, use, share, update and secure such information. This Policy applies to information obtained in connection with Hock Sports operations at or through our websites or our social media presence. Emails, social media, marketing campaigns and digital and online advertising are referred to collectively as, our "Internet Marketing Channels.

 

  1. Information Collected
    1. Information You Provide: We receive information you provide to us when you:
      1. Create an account with us;
      2. Apply for a job;
      3. Apply for a credit card through us or our banking partners;
      4. Make a purchase;
      5. Contact us via any customer service method;
      6. Submit user-generated content (via our Sites, Internet Marketing Channels or otherwise);
      7. Subscribe for email
    2. Personal vs. Non-Personal Information. Some of the information we collect includes personal information, such as your name, mailing address, e-mail address, driver's license number, date of birth, social security number, credit/debit card information (and related payment information) and/or telephone number that may identify you as an individual (“Personal Information”). If you or an Organization (as defined below) to which you or your minor child belongs create an account on one of our team sports or event Sites, the Personal Information we collect may relate to minor children. By providing the Organization or us with such child’s Personal Information, you represent that you are such minor child’s parent, guardian or otherwise have the authority to share this Personal Information with the Organization and us and further consent to the Organization directly sharing such information with us. The collection of certain types of information may be necessary and/or required for governmental compliance (e.g., hunting, fishing or firearms licensing or purchasing), or otherwise necessary to complete transactions you request (e.g., credit applications). We may also collect other types of Non-Personal information, which do not identify you as an individual when not associated with any other personal information, such as demographic/lifestyle information, personal interests and product/buying preferences and which we may associate with your Personal Information.
    3. Social Media Access. We engage with our current and prospective customers on multiple Internet Marketing Channels/social media services (e.g., Facebook and Twitter). If you contact us on one of our Internet Marketing Channels, request customer service via social media or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Policy as well as the privacy policy of the social media platform you use. In addition, if you choose to access, link to, or log-in to our Sites or Internet Marketing Channels or otherwise communicate with us through a third-party social media service, you are granting us permission to access and use the information that you post or store on the applicable social media service in accordance with the privacy policy of that service and the privacy settings that are applicable to your account, and to store the user name and password you use to log-in to the applicable social media service. You further acknowledge that, by accessing or logging into our Sites or Internet Marketing Channels via a social media service, any information you provide to us may also become accessible to that service, subject to that service’s privacy policy. For additional information and more details on how you can manage the information provided to us by these social media services, please review the privacy settings applicable to your account with the applicable social media service. We do not control, and are not responsible for, the privacy practices of such services. You should consult the privacy policy of such services for additional information.
    4. Team Sports / Event Site Information. If you choose to create an account on one of our team sports or event Sites we host on behalf of a national, state or local sports governing body, league, club, team, or other organization (each, an “Organization”), or participate in an Organization that maintains an account or uses any such Website, you are granting us permission to share your information with such Organization and its affiliates and acknowledge that such Organization may share your information, including Personal Information, and content with others including publicly. You, an Organization and its affiliates, or other third parties, including other users of the Sites, may add information about you to the Sites (including but not limited to eligibility, roster, scheduling, performance and/or scoring information). You also acknowledge that we do not control the content or the manner in which the Organizations and others input, use, display or share the information posted or stored on the applicable Website, including with such Organization’s third party service providers. You should consult the privacy policy of such Organizations for additional information.
  2. Your Choices
    1. Email Opt-Out. You may unsubscribe to future e-mail communications from any individual member of the Hock Sports by clicking on the unsubscribe link provided in our e-mail communications from such member.  In addition, you may use the methods set forth in the "Contact Customer Service" link below to opt-out or update certain preferences.
    2. Location Information. When you visit our Sites, the Sites may collect general location information from your IP address and your specific location information (latitude and longitude) from your browser. You may opt-out of allowing our use of specific location information we obtain when you visit our Websites on-line by selecting the option of not allowing us to use location information when prompted by your browser or by managing your browser settings. Note, such opt-outs and browser settings do not limit our ability to use your general location obtained via your IP address.
  3. How We Use Your Information

    We do not sell, rent or trade your Personal Information to unaffiliated third parties without your prior consent, although we do share information in some circumstances as described below under “How We Share Your Information.” We use your information in ways consistent with this Policy and in the following ways:

    1. Fulfilling, delivering and communicating with you regarding requests for information and orders for products and/or services.
    2. Maintaining our loyalty programs.
    3. Processing credit card applications and payments.
    4. Evaluating your application for employment.
    5. Administering surveys, sweepstakes, contests or promotions.
    6. Registering and servicing your account(s).
    7. Providing customer service.
    8. Conducting research and analysis.
    9. Alerting you to product, service and promotional information, including product recalls.
    10. Helping us to improve and customize our products and services, Sites and Internet Marketing Channels.
    11. To advertise our products and services to you and those of our partners that we think may be of interest to you.
    12. Protecting the security and integrity of our stores, Sites, Internet Marketing Channels and overall business practices.
    13. Enabling Organizations, account holders, and others to utilize the features and functionality and Services of our Sites, including facilitating communications among Organization participants, members and others.
    14. As may otherwise be disclosed at the time of collection.
  4. How We Share Your Information

    We may share your information (including Personal Information) in ways consistent with this Policy and in the following ways:

    1. With third party businesses and service providers that assist with our business operations, such as shipping vendors, billing or other payment vendors, payment card processors, marketing and research vendors and various companies that work with us to improve or provide our products and services and our data integrity. While we are not involved in the day-to-day operations of such businesses and providers, our agreements generally obligate them to use reasonable methods to keep any Personal Information safe and secure, and not use such Personal Information for purposes other than providing their applicable services. However, even if a third party business or service provider is performing business operations on our behalf, if you have an independent relationship with such third party business or service provider, its use of your information may be governed by the privacy policy that governs its independent relationship with you, and we are not responsible for such use.
    2. As we deem necessary in the event (or partial event) of a corporate sale (asset or stock), merger, reorganization, change in corporate control, acquisition, insolvency, bankruptcy or similar event.
    3. In connection with various co-branded, warranty, delivery/assembly and/or financial products or services, including our private label credit card(s).
    4. To comply with applicable law or reasonable request based upon governmental regulation, court order, subpoena or similar related action.
    5. As we deem necessary to protect the rights, property or safety of Hock Sports, our customers, our associates or others, to prevent harm or loss, or in connection with an investigation or suspected or actual unlawful activity.
    6. With respect to our team sports or event Sites, with the applicable Organization(s) on whose behalf the Site was established, and otherwise in connection with other features and functionality of such Sites. Such Organizations at their discretion may share your information with other participants, users and public viewers of the Sites. We suggest you review the privacy policies of such Organizations before deciding to share information relating to any such Organization.
    7. As may otherwise be disclosed at the time of collection.
  5. In our efforts to maintain accurate and complete information, we utilize third party entities to assist us with updating and maintaining current contact information (e.g., National Change of Address or NCOA).

  6. Security

    We use a variety of security measures to help protect your Personal Information and online transactions with us. Our Sites utilize encryption technology, including Secure Sockets Layer, to protect your Personal Information that we transport across the internet. Your personal online and mobile account(s) with us are password protected with restricted online access.

    Additionally, we use a variety of security measures to help protect your Personal Information that we maintain at our facilities. While no company can guarantee your information (including your Personal Information) will not be accessible by unauthorized individuals, we use physical, administrative and technical controls that are consistent with retail practices in an attempt to mitigate such risks.